Denmark
Austria
Germany
English (All Countries)
United Kingdom
Spain
Finland
France
Italy
Belgium
Netherlands
Norway
Portugal
Sweden
Ticketing software for Irish box offices and the people who run them
From the seat map to the door, Billetto keeps tickets, seats, extras, orders and attendees together in one admin. Send tickets again, move someone to a new seat, refund an order or configure scanning, all without changing tools.
€0 setup fee · €0 per month · No subscription
The full ticketing workload, handled in a single admin
Whether it’s the opening sale or the last scan of the night, a ticketing manager’s work lives in one place, beside the event it belongs to.TAKE A LOOK INSIDE
This is what running a box office in Billetto looks like
ORDER DESK
Every order fixed in a matter of seconds
Search on the buyer’s details, narrow the list with filters and open the order. The requests customers make most often take just one click.
- Download, forward or send the ticket PDF again
- Issue a refund or switch a guest to another seat
- Find, filter and export orders in a matter of seconds
SEATED EVENTS
Build a seat map that matches your venue
Lay out the room one time and attach the map to your events, bookings or memberships. Keep it simple for a small space, or set up a larger venue using sections, floors and zones.
- Sections with seats, plus floors, for theatres, halls and arenas
- Zones covering standing room, terraces or a whole area
- Move someone to a new seat right from the order
EXTRAS AND GIFT CARDS
Go beyond the ticket
Put food, drinks, parking and merchandise on sale beside the ticket. Build an add-on for one event only, or create it for the whole account so the same stock is shared between all your events.
- Add-ons for a single event or the whole account, drawing on shared stock
- Quantity sold and quantity left for each add-on, visible at once
- Gift cards and memberships on sale from that same box office
AT THE DOOR
Decide how your door runs
Pick the scanning rules, give the door crew exactly the access they need, and take sales on the night with POS or the Billetto apps.
- Let one ticket be scanned several times, or check guests out automatically when they scan in again
- Event keys that let staff scan tickets or sell them
- Track arrivals and scan tickets using the Billetto apps for iOS and Android
KNOW YOUR AUDIENCE
Know who’s buying tickets, and where they’re coming from
Your sales sit beside audiences, offers, channels and maps, so it’s clear which touchpoints are shifting tickets and where your buyers are based.
- Audiences that reveal who your ticket buyers are
- A channel for each marketing touchpoint, so every sale is tracked
- A heatmap that shows where your buyers live
Sell tickets where your buyers already are
One set of tickets, seats and extras, available on all your sales channels, and every sale ends up in a single list of orders.
Each event comes with a checkout where buyers select tickets, seats and extras.
Discover checkout Website widgetsPut ticket sales right on your own website, keeping your event listings and the checkout together.
Discover widgets At the doorTake walk-up sales with POS on a laptop, tablet or smartphone, all going into the same event as your online sales.
Discover door sales MembershipsMemberships are sold through Billetto and listed on the Attendees page, beside orders and tickets.
Discover memberships Offers and codesPromo codes for members, partners and campaigns, with each redemption tracked in one admin.
Discover offers Billetto AdvertisingFind new buyers. On average, organisers on Billetto Advertising sell 21% more tickets.
Discover advertisingFewer tools, faster replies
Juggling several tools
- A seating tool here, a ticketing tool there and a spreadsheet for extras
- Three different logins just to reply to one customer email
- Scanning on one system, door sales on another
- Sales figures patched together once the event is over
Using Billetto
- Seating, tickets and extras configured on one event
- Send tickets again, forward them, refund or change a seat from the order itself
- Event keys so staff can scan or sell
- Channels, audiences and maps right beside your sales figures
Ticketing already working at scale
From Ireland to Italy, venues, festivals and organisations in 14 countries rely on Billetto for their ticketing.
- Box office
- Customer care
- Door staff
- Seating
- Marketing
- Accounts
Take desk sales with POS or the app
Tickets sold on the night land in the same event as the ones sold online.
- POS for door sales
- Billetto apps for iOS and Android
- Extras sold beside the ticket
A night on the desk
People who turn up without a ticket buy at the POS, and each sale goes straight into the same event as your online sales.
Sort out ticket queries straight from the order
Look up the order, fix the problem, get on with your day.
- Find orders using the customer’s details
- Send tickets again, forward them or download them as a PDF
- Refund the order or move the seat
When someone has lost their tickets
A buyer emails to say their tickets have gone missing. Look up their name, open the order and send the tickets again before the next email arrives.
Equip the door crew with the right access
Decide the rules before the first guest arrives.
- Event keys for scanning or for sales
- Let a ticket scan more than once, or block it
- Guests scanned out automatically when they scan in again
A busy night at the door
The front door has an event key for scanning, and the box office desk has one for selling. Staff scan tickets and follow arrivals on the Billetto apps for iOS and Android.
Lay out the venue one time, reuse it for each event
Anything from a small function room to a multi-floor hall.
- Sections and floors for seated venues
- Zones for standing room and terraces
- Seat maps attached to events, bookings or memberships
Getting a new season ready
The main hall is drawn a single time, with stalls and a balcony. Every new production in the season uses that same seat map, ready to go on sale.
Find out which touchpoints shift tickets
Marketing figures right beside your sales.
- A channel for each marketing touchpoint
- Audiences showing who’s buying
- Offers and codes for your campaigns
Tracking a campaign
Your mailing list, the QR banner in the foyer and the widget on your site each have a separate channel, so it’s clear how many tickets each one brought in.
Straightforward payouts after each event
Stay on top of what’s sold and what’s paid out.
- Paid out 3–5 working days after the event
- A receipt splitting out revenue and fees
- Refunds dealt with on the order
Wrapping up an event
When the event ends, revenue is paid out along with a receipt listing ticket revenue and Billetto fees, so accounts can match it up without chasing the box office.
Four steps to your first event
This is how most ticketing teams start out.Clear pricing, paid per ticket sold
There’s no setup fee and no subscription with Billetto.
You can start for free. Billetto takes 3.99% + €0.90 per ticket, excl. VAT, which you can put on top of the ticket price or absorb into it.
After something in particular? Have a look at ticketing for enterprise, organisation ticketing, ticketing for festivals and ticketing for concerts.
Nothing to pay up front
No setup fee, no subscription: Billetto charges per ticket sold.
The Growth plan
If your organisation sells over 1,000 tickets a year, you can get custom pricing plus your own Customer Success Manager.
Paid out after each event
Your ticket revenue is paid out 3–5 working days after the event.
Common questions from ticketing teams
Everything on orders, seating, extras and the door. Got a question we haven’t covered? Get in touch with our team.
Yes. Go to the order on the Attendees page and send the tickets again, or download them or forward them as a PDF.
Yes. You’ll find refund among the order actions, beside sending tickets again and changing a seat.
Yes. For seated events, a guest’s seat can be changed right from the order.
Yes. Draw the venue using sections, floors and zones, then attach the seat map to your events, bookings or memberships.
Add-ons are extras on sale beside the ticket, like food, drinks, parking or merchandise. Set one up for a single event, or for the whole account so the stock is shared between events. Gift cards and memberships are sold from that same account.
Yes. On the Attendees page, orders, tickets, memberships, waitlists and followers each have a tab.
Yes. People can buy online or at the door, and POS turns a laptop, tablet or smartphone into a point of sale. Read about in-person sales.
In the In person and scanning settings you can let a ticket be scanned several times, and have guests scanned out automatically when a fresh scan-in is detected.
An event key lets your staff scan tickets or sell them for your events.
Billetto has no setup fee and no subscription. The fee is 3.99% + €0.90 per ticket, excl. VAT, and can be added to the ticket price or included in it. If your organisation sells over 1,000 tickets a year, custom pricing is available on the Growth plan. View pricing.